Questions pet owners ask us
Tap a question to see the answer. Cannot find yours? Just ask us.
Questions people ask us
Tap a question to see our answer. Cannot see yours? Just ask.
Still not sure?
01234 567 890How do I book an appointment?
Use the Book a visit button or give us a ring. We will find a time that suits you and often have same-day spaces.
What if my pet is ill out of hours?
Ring our emergency line, any time. We will tell you what to do and, if needed, meet you at the practice.
How often should my pet have a check-up?
Most pets benefit from a check once a year. Puppies, kittens and older pets may need to come more often.
Do you see rabbits and other small pets?
Yes. We look after rabbits, guinea pigs and other small pets as well as dogs and cats. Just ask when you book.
How much will it cost?
We talk through the cost before any treatment and give you our guide prices up front. There are no surprise bills.
My pet gets nervous at the vet. What can I do?
Tell us when you book. We can give you a quiet time, a calm room and extra time to settle in.
Can I stay with my pet?
Of course. You are welcome to stay with them for the check-up and we will explain everything as we go.
Thank-you cards from our pet owners
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They took their time with our nervous rescue and never rushed us once.
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Mittens is eating again and purring. We cannot thank you enough.
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Kind, clear and honest about the cost. Our old boy is comfortable again.
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Our kitten loved the visit. Everyone knew her name by the second time.
Book a check‑up for your pet.
We will find a time that suits you, and there is no pressure. New pets get a free first check.
- Same-day spaces
- Clear prices
- Gentle care